We would like to take a moment to thank you once again for your support over these difficult few months.
Whist planning our reopening we have realised that the restrictions placed upon us by the Government will have a huge impact on our offering. Social distancing restrictions will require us to significantly lower the level of occupancy in the spa and will prevent us from safely delivering some of your favourite facilities and services. With all this in mind, we have sadly taken the difficult decision to limit the first phase of reopening to our members.
Throughout this phase, we will be proactively monitoring numbers and working hard to put in place measures which will allow us to reopen our full range of facilities and invite our Day Spa customers as soon as possible.
If you have a reservation with us in July, we will place your booking on hold for 12 months and we will email you to confirm this. Reservations for August onwards will be reviewed in due course; please note although we can’t take future bookings at this stage we hope to prioritise these in phase two.
Gift vouchers will be extended to reflect this extended closure, please complete this form and your voucher will be extended. Please note, monetary vouchers do not have expiry dates. The expiry date is a book by date, the visit can be taken after this date provided the booking is made.
We are very sorry to be in this position and hope that you will understand; we will keep in touch with you and let you know as soon as we can welcome you back.